Terms of Auto-Renewal Service

These terms explain how Lowkey Solver's paid subscriptions work: what you get, how billing works, and how to cancel. They apply whenever you purchase Student or Family through the App.

Last updated: 25 July 2026.

1. Subscription plans

• Free — $0. A limited number of solves per day, no renewal, no payment involved.
• Student — auto-renewing monthly subscription. Unlimited solves, photo/file upload, follow-up chat, and all explanation tones. Price is shown on the Plans screen and on AppGallery before purchase, and may vary by country/region and currency.
• Family — auto-renewing monthly subscription. Same features as Student, shared across up to 4 profiles managed by the purchasing account (the "owner"). Price is shown on the Plans screen and on AppGallery before purchase.

There is currently no free trial period for either paid plan.

2. Billing and auto-renewal

Payment is processed by Huawei Pay / Huawei In-App Purchases using the payment method on file with your Huawei ID — we never see your card details. Once purchased:

• the subscription renews automatically every month at the then-current price, unless you cancel before the renewal date;
• your payment method is charged at the start of each new billing period;
• if Huawei changes the price of your plan, you will be notified in advance through AppGallery and given the chance to accept or cancel before the new price takes effect.

3. How to cancel

You can cancel an auto-renewing subscription at any time, directly through Huawei — the App itself cannot cancel a subscription on your behalf:

1. Open the AppGallery app on your device;
2. Tap your profile picture → Account Center → Purchases → Subscriptions (or Settings → your Huawei ID → Payment & purchases → Subscriptions on some devices);
3. Find Lowkey Solver and tap Cancel subscription.

To avoid being charged for the next period, cancel at least 24 hours before the current period ends. After cancelling, your plan remains active until the end of the period you already paid for — you keep Pro access until then, after which the account reverts to Free. Cancelling does not retroactively refund the current period.

4. Family plan specifics

Only the owner who purchased the Family plan is billed. If the owner cancels or the subscription lapses, Pro access ends for every member of the family at the same time. Members can leave a family at any time from Settings without affecting the owner's billing.

5. Refunds

Refund requests are handled by Huawei under its own refund policy, not by the Developer directly. Request a refund through AppGallery (Account Center → Purchases → find the order → Request refund) or Huawei customer support.

6. Changes to these terms

We may update these terms from time to time — for example if plan features or pricing structure change. We will revise the "Last updated" date above and, for material changes, notify you in the App.

7. Related documents

See our Privacy Policy for how we handle your data, and Huawei's Privacy Statement for how Huawei Pay / IAP processes payment data.

8. Contact

Billing questions: ahmedhaddajiahmed@gmail.com